Welcome to HEFF 2020. We have put together some information to help all our visitors access the festival. This information may be updated if circumstances change and as we continue to improve accessibility at the festival. Please contact us if we’ve missed something or you need additional information.

Contact details for all access enquiries:

Ian Anderson

Telephone number: 01444 390395 (Will divert to a crew mobile during the festival)

Email Address:

Access around the venue, both approach and inside

The venue is a level showground. There are near level tarmaced paths/roads into and across the Showground to the HEFF site . A map of the Showground can be found here:

Once within the HEFF site there is tarmacked access to all buildings (Cedric Ford Pavilion, toilet block & Sir Stuart Goodwin/Sheldon Suite). There is a small gravel parking area in front of the Showground offices and Sir Stuart Goodwin building. The rest of the festival site is accessed mainly via a  mixture of tarmacked road, compacted hardcore paths/roads  and well-drained grass.

In the electric hookup area there may be cables across the road which will be covered by protective, ramped covers. These have a reasonably steep gradient.

The site is generally very well drained  – in continuous wet weather a very small section of the camping area H can get muddy.(marked on access map). The grass is regularly spiked to help drainage and will be rolled before HEFF arrives to keep it as accessible as possible.

There are low and ramped thresholds to all buildings on the HEFF site.

Indoor workshops and the main stage will be located in the Cedric Ford Pavilion. The upstairs area of the Cedric Ford Pavilion is not wheelchair accessible and is crew-only. The downstairs is fully accessible including a disabled WC. The main entrance is accessed via a gentle gradient ramp and a level threshold. There will be steps to access the stage.

The catering outlet within the festival site is in a marquee within the Main Ring. There will be an additional cafe at the end of the Sir Steward Goodwin Suite. There is a level access patio and picnic bench seating outside this.

The Cinema will be held in the Sir Steward Goodwin Suite. There is also a gravel area outside this marked on the access map. The threshold to this building is low but not entirely level.

Workshop Marquees – these are all located within the main ring which is level, well-drained grass and accessed via tarmac roads/paths.


There are two marked blue badge bays opposite the Cedric Ford Pavilion. The parking area opposite the Showground offices and Stuart Goodwin building is loose gravel.

Generally vehicle movement on site is discouraged to keep festival goers safe. Please avoid moving your vehicle after dark if at all possible, and if you need to reverse at any time you MUST have a responsible person behind you to ensure safety.

Local public transport

    • Train to Newark Castle Station. Taxis can be booked from here – there is no direct bus. Accessibility information for Newark Castle Station can be found here:
  • Train to Newark Northgate Station – this is a more accessible station – there is no direct bus.

Accessibility information for Newark Northgate Station can be found here:

Seating in performance areas

We do not plan to provide a viewing platform or reserved area within the Cedric Ford Pavilion or marquees. This would be difficult due to the varying nature of events. Some seating will be available in all areas of the event. Our stewards will be looking out for anyone who may need assistance. They will ensure seating priority is given to anyone who needs it.

Strobe lighting

There may be strobe and/or flashing lighting used during performances at the main stage as well as DJ sets following these. For specific details it is advised to talk to the lighting operator shortly before any performance you wish to attend. The lighting for the second/acoustic stage will be static at all times.

Hearing loop + BSL

Unfortunately we are not able to provide BSL interpretation for any events this year. If anyone indicates it would be useful to them we will attempt to connect our PA system to the hearing loop in the Cedric Ford Pavilion, We cannot guarantee how effective this will be until we try it.

Accessible toilets/Showers

The disabled accessible toilets will not require a key. There is one accessible WC in each of the following:

    • Stuart Goodwin Building
    • Cedric Ford Pavilion
  • Toilet/Shower Block adjacent to camping area H.

There will be one disabled accessible shower on site.

Rest points

There are fixed benches at multiple positions across the showground site. We will also put rest points in the main ring

Assistance dogs

Well behaved dogs are allowed on site providing they are kept on a lead, naturally this includes assistance dogs.

Programme  – Alternative formats available

A large print version of the program can be obtained (printed on request) at the Crew Tent. If anyone needs print on coloured paper for dyslexia (size A4), we can print on your own paper on request.

Accessible Camping

If you have a specific need to be very close to WCs or the venues, please book in ether zone reserved for this or contact us for more information.

Electric wheelchair and scooter recharging

There will be sockets available in the Newark Pavilion. You may also charge while attending events in the Cedric Ford Pavilion, but please not in the lobby, and be aware of creating a trip hazard for others. You have priority over people who want to recharge phones etc.

If you are unable to find somewhere suitable, please ask for assistance from a member of Crew or call 01444 390395.


We will have trained First Aiders on site. If you have a condition they might get called to deal with, it would be helpful if you could inform them in confidence on arrival. Your wishes can then be taken into account if any incident occurs.

Information about local hospitals, GP services and Pharmacies will be included in the festival programme.

We regret that due to the security issues involved we are unable to offer refrigerator storage for medicines. There will be a freezer available at the back of the main hall in the Cedric ford Pavilion where freezer blocks can be re-frozen and priority will be given to those with a medical need.

HEFF 2020 Map

The HEFF 2020 map will be provided in the programme booklet handed out upon your arrival at HEFF. A large print version is available upon request at the Crew Tent, which can also be printed on your own coloured paper (size A4) for dyslexia.