2018 FAQ

Q: Is there a map of the site?

A: Yes, you can view it here.

Q: What time can I arrive/leave?

A: The earliest you can arrive is midday on Monday 27th August and the latest you can leave is midday on Monday 3rd September. Do not arrive earlier as we will not be able to let you onto the site. You are very welcome to arrive and leave at any point in between these two dates or stay for all of it if you can! Traffic movement on site will be somewhat restricted except on arrival and departure days. If you arrive or leave on a different day and your car is in the carpark, the crew can probably lend you a large trolley.

Q: When will I receive my tickets?

A: Your confirmation email is your ticket. Either print this off or just give the name you booked under at the gate and the volunteers will find you on the list.

Q: Are all the activities included?

A: All of the workshops, live music and other activities are included in the ticket price.

Q: Are Day Tickets valid for specific days?

A: Day tickets are valid for any day. We’ll just tick you off on the day you arrive and give you your wristband.

Q: Are tickets Refundable or Transferable?

A: Unfortunately tickets are non-refundable and non-transferable. We suggest you get holiday insurance if you believe something may stop you from attending the festival.

Q: When can I arrive and leave with a day ticket?

A: Day tickets are valid from the start of scheduled activities until the end of scheduled activities for a specified day. This will be at the earliest 8am until latest 2am but will vary from day to day.

Q: Are there pre-erected tents?

A: Sorry no, there were not enough bookings for these before the deadline for confirming with the suppliers, and we can no longer offer them.

Q: Don’t want to camp?

There is a Premier Inn near the site, and a Travelodge (cheaper) a few minutes north of the site. You could also try Airbnb or looking for other local options.

Q: Can I bring a caravan or trailer?

A: Yes, caravans are welcome.

Q: I am under 18 and my parents don’t want to come to the Festival, can I come with someone else?

A: Everyone under 18 years of age must be accompanied by either a parent, a guardian, or a responsible person over the age of 21. The festival organisers must have the mobile phone number of that person, and they must be sleeping on the site.

Q: Is there a quiet Area?

A: Zone D is the quiet area. We can’t guarantee noise levels in this area but we ask anyone camping there to avoid any noise past 10pm.

Q: Can I bring my dog?

A: Well behaved dogs are welcome. They must be kept on a lead inside the festival and camping areas. On a lead means with a person on the other end, or tied to a fixed object, not with a loose lead trailing from the neck! Any mess must be cleared up immediately, bagged and put in the rubbish skip. Any dog owner failing to observe either of these points may be asked to leave or arrange for their dog to be removed from the Festival.

Q: How do I get the low income ticket?

A: Please email info@hefestivals.co.uk to get more info, provide your proof and get your low income discount.

Q: I am a university student, can I get a low income ticket?

A: Sorry no. Low income family tickets are just that, they apply to children less than 18 or still in full time secondary education, and their parents or guardians, where the family income is less than £16000 per year.

Q: Is somebody making a profit or earning a living from HEFF?

A: Quite the opposite! Everybody who is involved in the organizing is giving their time free. The company behind HEFF, Home Education Festivals is explicitly set up to be Non-Profit, and owned by its members (that’s YOU). The directors are not being paid, and the only expenses they will take are for things where they have incurred cost directly necessary to put the festival on. Accounts for HEFF 2017 have been published, and we plan to give similar detail for HEFF 2018.

Q: Is HEFF just HESFES with a new name? How did it happen?

A: HEFF is now in its third year. A group of people put together the first HEFF festival in a manic 90 days after the cancellation of HESFES 2016 was announced. The home ed community has had a huge amount of input via polls, suggestions, queries and comments on the HEFF Discussion Facebook page. At HEFF events the community elects board members to run future festivals.

HEFF is the largest UK Home Education festival. It preserves many of the most loved aspects of HESFES. Many of the workshops on offer will be run by the same people who ran them in previous years and these cater to all ages from toddler to adult. Other common aspects include the Home Education Conference for talks and Q&A on HE aspects from dealing with Local Authorities to taking exams, a range of sports activities, music workshops, and the children’s cabarets.